OTHER PUBLICATIONS

The Electronic Office, published by Prentice Hall in 1983, was widely acclaimed for its timely focus on the exciting applications of automation to the business office in those early days of word processing, spreadsheets, digital databases and emerging electronic mail technology. The book offers guidelines and suggestions for how executives and managers can incorporate these technologies into their office environment to bring about improved efficiencies and better customer satisfaction.

Writing Dynamics: A Guidebook to Communications in the Office of the 80s, published by the CBI Division of Van Nostrand Rheinhold, in 1981, focuses on the commonly used business communication media of that time including business letters, memos, reports, proposals and multi-media presentations. It outlines the communication skills needed to improve the way in which office workers interact, write and process their business documents. A handbook of tips about grammar, punctuation, and spelling is included.